[China Glass Network] 1. For new customers or old customers who are not sure, whether it is consignment or credit sales, the amount of transactions should not be too large.
I would rather run a few more roads, add more accounts, and grind a few times, and I can't figure out how to save trouble. I will hand over a large amount of goods to the other party for sales or credit sales. It is important to know that the more you owe the debt, the more difficult it is to recover.
Many sales people have this experience: some new customers, when they open their mouths, need to purchase a large amount of goods, and do not ask for quality, do not ask the price, do not mention any additional conditions, and all the requirements put forward by the seller are full, such customer risk Big.
Second, the risk of returning goods and funds is sometimes caused by sales personnel.
Some salesmen are afraid that the products will not be sold (especially in the market where the products are weak). Therefore, in the case of unsure of the customer's credit status, the agency sales or credit sales method will be adopted, resulting in significant losses to the company.
In order to avoid this situation, the “sales and purchase system†can be implemented between the enterprise and the sales personnel, that is, the enterprise collects the payment from the sales personnel according to the 100% returning standard, and the customer’s payment is handled by the salesperson. The risk responsibility for goods and money is implemented on the sales staff, and the sales staff will think twice before offering to customers with certain risks. Once the goods and funds cannot be recycled, they will do everything possible to recover them, otherwise they will directly damage their own economic interests. This is a way to mobilize the sales staff's sense of responsibility and work enthusiasm, and it is more effective and simpler than the supervisory supervision of the superior supervisors.
Third, some sales personnel will show some degree of cowardice in the dunning. A very important issue here is that there must be a firm belief.
When a person collects the payment, if he can be confident and has a good opinion, he can often win the battle and recover the arrears that he has no hope. On the contrary, the other party will take the nose and the money that could have been recovered may not be recovered. Therefore, the mental state of the dunning officer is very important.
Some of the paying staff think that the collection is too tight and the other party will be unpleasant, affecting future transactions. If you think so, you will not only receive the money forever, but you will not be able to keep the future transactions. The more money the customer owes, the more difficult it is to pay, and the easier it is to turn to another party (third party) to buy, the less you can stabilize the customer, so it is best to step up the collection.
Fourth, in order to prevent customers from defaulting on the payment of goods, it is necessary to clarify the terms of the transaction at the time of the transaction, especially for the date of collection without any flexibility.
For example, some consignment contracts or receipts say “payment after saleâ€, as long as the customer still has one item not sold out, he can justily pay the purchase price; some contracts or receipts say “after October†Payments, such regulations are also easy to rip in the future.
In addition, the terms of the transaction cannot be verbally agreed by the parties, and must be in written form (contract, contract, receipt, etc.) and stamped with the contractual seal of the client unit. Some customers only cover the personal seal of the person in the contract or receipt. When they check out after a few months or six months, the other party may say that the person has already left, and the contract he signed cannot represent our unit; Even said that our unit does not have this person at all. If the stamp is a special contract for the unit, the opponent cannot evade or deny it regardless of whether the person is present or not.
5. After the transaction is reached, it is necessary to constantly observe the customer's operating conditions and promptly detect the change.
If the customer changes abnormally, there will be some signs in advance, such as a sudden decrease in the purchase amount, processing of the inventory goods that are not slow-moving, delay in payment, sudden increase in the resignation of the customer's employee, and the boss's intervention in the unrelated business or the whole The sky sinks into the sound.
Some changes in the external environment should also be detected in time. For example, the words “demolition†were written in red paint on the house near the customer, indicating that the customer store will close the house in the near future. If you find these situations, you should check out immediately to prevent customers from knowing where to go.
6. For customers who do not pay for the purchase price, if they only go to the collection date specified in the contract, under normal circumstances, they will not receive the payment, and must collect it beforehand.
Hand Knitted Hat,Knitted Hat,Knitted Winter Hat
Knitted Products,Crochet Products,Judaica Items Co., Ltd. , http://www.jscrochet.com